--- apps/app_queue.c.orig 2016-03-29 19:25:17 UTC +++ apps/app_queue.c @@ -3641,7 +3641,7 @@ static int can_ring_entry(struct queue_e return 0; } - if (call->member->in_call && call->lastqueue->wrapuptime) { + if (call->member->in_call && call->lastqueue && call->lastqueue->wrapuptime) { ast_debug(1, "%s is in call, so not available (wrapuptime %d)\n", call->interface, call->lastqueue->wrapuptime); return 0;